Policies & FAQ's

Payments

A 50% deposit is required for graphic design, digital illustration, and painting projects. The deposit is due upon receipt of the invoice. Work will not begin unless deposit is paid. All payments are made using PayPal or Honeybook.

Revisions

Amount of revisions depends on the project, and are specified on the services page. If more are need, there will be a $10 fee added per revision.

Refunds

P Luxx Artwork does not offer refunds on design, illustration, or painting projects. However, if you would not like to move further after a project has already started, the remaining 50% balance is not due.

Communication

All communication regarding projects will be through email or client portal. P Luxx Artwork does not accept inquiries via text or direct message. If you do not respond regarding your project within 14 days of a draft being sent, your project will be terminated. If you would like to resume after those 14 days, a $25 fee will be added to your original balance. If chosen to change the project as a whole. a new invoice will be sent.

Vision

As a designer/artist, my job is to execute your vision to the best of my abilities. However, it is not my job to come up with an idea for your business from scratch.. It is recommended that you already have some sort of concept or idea before inquiring. If a little guidance is needed, a questionnaire can be sent in order to help with the creative process.

File Types

General file types for graphic design and illustrations are png, jpeg, pdf, or eps. File types sent are dependent on the project.